PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. Hickies Inc.,Hickies Corp. and Hickies Europe SA(collectively or individually "Hickies") may at any time reserve these terms and conditions by updating this posting. By using this site, you agree to be bound by any such changes.
TRADEMARKS / PATENTS / INTELLECTUAL PROPERTY
All trademarks, service marks and trade names of Hickies used in the site (including but not limited to the Hickies name, the Hickies logo and the Doohickies name) are trademarks of Hickies. They may not be used without Hickies' prior written permission. All Hickies products are covered by one or more patents or patents pending. Any other intellectual property in the site, including but not limited to patents, issued or pending, are the sole property of Hickies and/or its licensors.
The entire content included in this site, including but not limited to text, graphics or code, but specifically excluding all legal content, is copyrighted as a collective work under the United States and other copyright laws, and is the property of Hickies. Copyright 2012 Hickies Inc. ALL RIGHTS RESERVED.
All orders placed through the site are subject to Hickies' acceptance, which shall be at its sole discretion. Without limitation, this means that Hickies may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, in its sole discretion, and without liability to you or any third party. If your credit card has already been charged for an order that is subsequently cancelled, Hickies shall issue a credit to your credit card account.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Hickies disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Hickies does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that any defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Hickies does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
USE OF INFORMATION
You agree that Hickies is free to use any comments, information, photos, videos or ideas contained in any communication you may send to Hickies or submit to the site without notice, compensation or acknowledgement to you for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving the site or other products or services.
PARTICIPATION DISCLAIMER/USE RESTRICTIONS
Hickies does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Hickies is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any user generated content or activities on the site. You may not post or otherwise distribute content to the site which Hickies in its sole discretion determines to be abusive, harassing, threatening, defamatory, obscene, an impersonation of others, fraudulent, deceptive, misleading, in violation of a copyright, trademark or other intellectual property right of another, invasive of privacy or publicity rights, in violation of any other right of Hickies or another party, illegal, or otherwise objectionable to Hickies. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Any communication or material you transmit to the site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Hickies or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Hickies is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products using such information.
THIRD PARTY SITES
In an attempt to provide increased value to our visitors, Hickies may link to sites operated by third parties. However, even if the third party is affiliated with Hickies, Hickies has no control over these linked sites, all of which have separate terms and conditions and privacy and data collection practices, independent of Hickies. These linked sites are only for your convenience and therefore you access them at your own risk. Hickies seeks to protect the integrity of the site and the links placed upon it and therefore requests any feedback about the site and for sites it links to as well.
LIMITATION OF LIABILITY
Hickies shall not be liable for any special, incidental, indirect or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products purchased through the site, even if Hickies has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
You agree to indemnify, defend, and hold harmless Hickies, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your Internet account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Your use of this site shall be governed in all respects by the laws of Zug, Switzerland, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. Except where prohibited, you agree that any and all disputes, claims and legal proceedings directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Hickies products) shall be resolved individually, without resort to any form of class action, and exclusively in the state or federal courts located in Zug, Switzerland.
Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Hickies products) must be commenced within one (1) year after the claim or cause of action arises. By using the site, you agree to receive electronic communications from Hickies. You agree that any notice, agreement, disclosure or other communication that Hickies sends you electronically will satisfy any legal communication requirements, including that such communications be in writing.
Hickies' failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Hickies may assign its rights and duties under this Agreement to any party at any time without notice to you.
These terms and conditions are applicable to you upon your accessing the site. Hickies reserves the right in its sole discretion to terminate or restrict your use of the site, without notice, for any or no reason, and without liability to you or any third party. In addition, these terms and conditions, or any part of them, may be terminated by Hickies without notice at any time, for any reason. The provisions relating to Copyright, Trademarks, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
WHAT INFORMATION DO WE COLLECT?
Like many websites, we gather information about how visitors use our website. In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track your Internet domain address for trends and statistics, but you will remain anonymous unless you tell us who you are.
We collect information from you when you:
Register on our site
Download our application
Place an order
Subscribe to our newsletter
Respond to a survey or fill out a form
When ordering or registering on our site, as appropriate, you may be asked to enter your:
Phone number and/or
Credit card information, when necessary
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
To administer a contest, promotion, survey or other site feature
To send periodic emails
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order, unless you opt in to our mailing list. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
We want to communicate with you only if you want to hear from us. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Please note, if you have unsubscribed from any Hickies communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via secure technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Help us remember and process the items in your shopping cart
Understand and save your preferences for future visits
Keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
We also may use pixel tags - tiny graphic images - to help us analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us.
We also may work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our website and your interaction with our communications, including advertising.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging in and editing their information.
CHILDREN'S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
- Don't forget to include your phone number otherwise our carrier won't be able to deliver.
- No weekend deliveries - Our shipping carriers only deliver Monday-Friday, excluding holidays.
- All in-stock items shipping to a European address will ship within 1-2 business day/s, regardless of shipping method; however, any orders that are placed after 3:00pm CET will be processed the following business day.
- Any ground shipment to a european address will take normally 2-20 business days to be delivered. For shipments outside the European Union additional time for custom clearance might be required.
- Shipping rates are calculated based on the items in your cart and the shipping method selected, either Royal Mail or UPS. Shipping rates vary between £1.99 and £20.99 depending on the quantity of items ordered.
- You may cancel your purchase within 14 days.
After completing your checkout, you will receive an email confirming your purchase together with an invoice reflecting the purchase price.
Euro (€) and British Pound (£) prices quoted include VAT. Additional VAT, country taxes or other taxes charged to shipments to addresses outside the European Union might apply for the receiving party.
Orders may include a small handling fee that will be charged at the time of checkout.
RETURN OF PURCHASES FROM WWW.HICKIES.COM (WITHIN 30 DAYS OF RECEIPT)
HICKIES guarantees all merchandise sold through www.hickies.com or its app. If, for any reason, you are not completely satisfied with your purchase, you may return your item(s) within 30 days of receipt for replacement or refund. After 30 days, Hickies cannot accept returns for any reason, other than defects. We do not charge re-stocking fees. Your only cost for returning the item(s) is the cost of shipping it back to us.
To return an item:
Properly pack and return the item in the original packaging and shipping box. Note that the returned item(s) must be repackaged properly so that it is not damaged during shipping. Hickies is not responsible for lost or damaged return shipments, and we recommend you insure all returns.
Include the original packing slip and write your reason for return on the packing slip.
Address and mail the return to: